Quality policy

At electroCore, Inc., our Quality Management System encompasses all facets of our organization, spanning design and development, manufacturing/assembly, quality control, employee training, sales, product distribution, and customer service. It is supported by the Board of Directors, the CEO, his staff, and all other employees and stakeholders. We are committed to tirelessly providing our customers and their patients with high-quality products, goods, and services and exceeding our stakeholders' expectations.

We are dedicated to achieving and maintaining world-class status as a developer, manufacturer, supplier, and distributor of unique non-invasive vagus nerve stimulation technology and related products by:

  • Cultivating innovative and cost-effective technologies through a rigorous Product Development process
  • Adhering to domestic and international statutory and regulatory requirements
  • Sustaining an effective Product Development System and Quality Management System
  • Identifying, developing, and implementing enhancements not only to our products but also to our Quality Management System.

We are equally dedicated to supporting our customers with a standard of excellence by:

  • Fostering a customer-centric culture
  • Providing informative responses to inquiries with accuracy and reliability
  • Promoting solution-seeking collaboration among teams
  • Identifying, developing, and implementing process and procedure improvements that drive unforgettable customer experiences

Mission Statement: At electroCore, our mission is to markedly improve the life quality of our customers by providing safe and effective non-invasive vagus nerve stimulation therapy and related products, goods, and services.

 

QP Rev 2, DCR #: 24-013, Primary Reference is Document the Quality Manual